Mindhead Holdings LLC (“Company” or “us” or “we”) respects the privacy rights of our online visitors and recognize the importance of protecting the information we collect about you. Our Privacy Policy is designed to help you understand how we collect and use the personal information you decide to share. This Privacy Policy applies to our website and its related subdomains (collectively, the “Site”) and all products and services we offer on the Site (together with the Site, the “Service”).
By using or accessing the Service, you are accepting the practices described in this Privacy Policy.
The Information We Collect and How We Use It
We may collect the following types of information:
Mobile Phone/SMS Information - We do not share this information with third parties. We will message you to fulfill your order. We may also message you via SMS weekly with information relating to cat rescue.
Registration Information – When you register with Company, you provide us with certain personal information, such as first and last name, e-mail address, username, and an account password. We may use this information to contact you regarding notifications about the Service or new products and services we make available. We may also contact you, including by e-mail, with respect to any transaction you enter into with us, such as purchasing a product or service, making a support or sales inquiry, and the like.
Log Information – When you access the Service, our servers automatically record information that your browser sends whenever you visit a website and our analytics platform (as well as third party pixels and/or scripts) may capture additional information about use of our Site. This information may include information such as your Internet Protocol address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the Service, to track users’ movements around the Site and to gather demographic information about our user base as a whole. We may also use third party tracking pixels and/or scripts (by way of example and not limitation, Google Analytics, the Facebook/Meta Pixel, and the like), and you consent to such use. Our site includes third-party tools (e.g. analytics pixels) that may receive user data—such as IP addresses or URLs visited—instantaneously upon page load. This is explicitly disclosed here, and you consent by using our Site. You agree that any such data collected is done with your notice and consent, and you understand these third parties may receive and process such data consistent with their own privacy policies. If you object to such practices, do not use the Site.
Cookies – We store certain information from your browser using “cookies”. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use session ID cookies to confirm that users are logged in. These cookies terminate once the user closes the browser. You can remove or block persistent cookies using the settings in your browser if you want to disable this feature, however, our Site may cease to function properly if you do so, and if you are a member you may not be able to log in. We use cookies to improve our Service including by storing user preferences and tracking user trends. We also use cookies in our advertising services to help advertisers and publishers serve and manage ads across the web. We or our third party advertisers may set a cookie in your browser when you visit a website or click on an ad supported by our advertising services.
Order Information – If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email and shipping address) and financial information (such as credit card number and expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, need to return an item, or otherwise have customer service or support issues, we will use this information to contact and assist you.
User Communications – When you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve the Service.
Browser Data – When you load any page of our Service, your browser automatically sends multiple requests (including but not limited to HTML, CSS, scripts, images, and tracking pixels). This is standard web functionality. As part of these requests, certain data (such as your IP, browser info, cookie-based session IDs, or partial clickstream data) is transmitted to our servers and to authorized third parties (e.g., for analytics or ad-serving).
User Content – If you use a message board or post reviews or comments on the Service, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the Site, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to post on the Site. Please see our Terms of Use on this point and for other guidelines about posting content on the Service.
We make use of various tracking tools and scripts, including but not limited to pixel tags, cookies, analytics code, and other technologies, which may gather information regarding your interactions with our websites or content almost instantly (often before the page fully loads). Examples of data we collect the moment you load any page: IP address, approximate geolocation (based on IP), device type, OS version, browser type, time of visit, links clicked, and so forth. We may share this data instantly with advertising networks.
By continuing to use our Service, including without limitation continuing to be on the site, you acknowledge and consent to these automated tools collecting such data. If you continue to use the site, you agree that all such data, as well as any other information you or your browser submit (for example but not limitation, email address, name, URLs requested, headers, query parameters, cookies, timings and the like whether automatically or manually sent), constitutes ‘User Content’ under our Terms of Service. If you do not want to submit such information, you are responsible for using "incongnito" browsing functions or similar technologies available to you, and such use is your responsibility. By continuing to use our Site, you grant us the same license and permissions over automatically collected data as set forth in the ‘User Content’ section of our Terms of Service. If you do not intend to provide that data or agree to these license terms, you must discontinue use of the Site immediately.
By using the Service, you are consenting to have your personal data transferred to and processed in the United States.
Children Under Age 13 Company does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register for the Service or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on the Service. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us using the "contact" link on the Site.
Sharing Your Information with Third Parties Company does not sell, trade or transfer your personal information to third parties except in the following limited circumstances:
(a) We have your consent.
(b) We may share your personal information with our subsidiaries, affiliated companies or service partners for the purpose of processing your personal information on our behalf or to assist us with marketing, advertising or product/service offerings and fulfillment of orders. For example, we provide personal information to our service providers for direct emailing of our newsletters, online surveys or notifications of our product/service offerings. This includes the use of third-party pixels and scripts.
(c) We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Company, its users or the public as required or permitted by law.